Last Updated: Mar 06, 2025
1. Introduction
Nova Forex ("we," "our," or "us") is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our Forex and cryptocurrency investment platform novaforex.net.
By accessing our services, you consent to the practices described herein.
2. Data We Collect
a. Personal Information
- Identity Data: Name, date of birth, government-issued ID (for KYC).
- Contact Data: Email, phone number, address.
- Financial Data: Bank accounts, cryptocurrency wallets, transaction history.
- Technical Data: IP address, device type, browser, cookies (see Section 6).
b. Automated Collection
We use tools like Google Analytics to track:
- Website usage patterns
- Trading preferences
- Security threat detection
3. How We Use Your Data
Purpose |
Legal Basis |
Account creation & KYC compliance |
Legal obligation (AML/CFT laws) |
Processing deposits/withdrawals |
Contractual necessity |
Improving platform performance |
Legitimate interest |
Fraud prevention & security |
Legal obligation |
Marketing (opt-in only)
|
Consent |
4. Data Sharing & Third Parties
We only share data with:
- Regulated payment processors (e.g., banks, crypto gateways)
- KYC/AML verification services (e.g., Jumio, Chainalysis)
- Legal authorities (if required by subpoena)
We never sell your data.
5. International Transfers
Data may be transferred to jurisdictions with varying privacy laws. We use:
- EU Standard Contractual Clauses (for GDPR compliance)
- Encrypted channels for cross-border transfers
6. Cookies & Tracking
We use:
- Essential cookies (login sessions, security)
- Analytics cookies (Google Analytics, anonymized)
- Marketing cookies (only with consent)
Manage preferences via our Cookie Banner.
7. Security Measures
- Bank-grade encryption (AES-256)
- DDoS protection (BlazingFast)
- Cold storage for 95% of crypto funds
- Mandatory 2FA for all accounts
8. Your Rights
You may:
- ✅ Access your data (Subject Access Request)
- ✅ Correct inaccurate information
- ✅ Delete your account (withdrawals must be processed first)
- ✅ Opt out of marketing
- ✅ Lodge complaints with your local Data Protection Authority
Request via: support@novaforex.net
9. Policy Updates
We'll notify users of changes via email or dashboard alerts. Continued use constitutes acceptance.
10. Contact Us
For GDPR requests or questions:
Email: privacy@novaforex.com