Privacy Policy

Last Updated: Mar 06, 2025

1. Introduction

Nova Forex ("we," "our," or "us") is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our Forex and cryptocurrency investment platform novaforex.net.

By accessing our services, you consent to the practices described herein.


2. Data We Collect

a. Personal Information
  • Identity Data: Name, date of birth, government-issued ID (for KYC).
  • Contact Data: Email, phone number, address.
  • Financial Data: Bank accounts, cryptocurrency wallets, transaction history.
  • Technical Data: IP address, device type, browser, cookies (see Section 6).

b. Automated Collection

We use tools like Google Analytics to track:

  • Website usage patterns
  • Trading preferences
  • Security threat detection

3. How We Use Your Data

Purpose Legal Basis
Account creation & KYC compliance Legal obligation (AML/CFT laws)
Processing deposits/withdrawals Contractual necessity
Improving platform performance Legitimate interest
Fraud prevention & security Legal obligation
Marketing (opt-in only)

Consent

4. Data Sharing & Third Parties

We only share data with:

  • Regulated payment processors (e.g., banks, crypto gateways)
  • KYC/AML verification services (e.g., Jumio, Chainalysis)
  • Legal authorities (if required by subpoena)
We never sell your data.

5. International Transfers

Data may be transferred to jurisdictions with varying privacy laws. We use:

  • EU Standard Contractual Clauses (for GDPR compliance)
  • Encrypted channels for cross-border transfers

6. Cookies & Tracking

We use:

  • Essential cookies (login sessions, security)
  • Analytics cookies (Google Analytics, anonymized)
  • Marketing cookies (only with consent)

Manage preferences via our Cookie Banner.


7. Security Measures

  • Bank-grade encryption (AES-256)
  • DDoS protection (BlazingFast)
  • Cold storage for 95% of crypto funds
  • Mandatory 2FA for all accounts

8. Your Rights

You may:

  • ✅ Access your data (Subject Access Request)
  • ✅ Correct inaccurate information
  • ✅ Delete your account (withdrawals must be processed first)
  • ✅ Opt out of marketing
  • ✅ Lodge complaints with your local Data Protection Authority

Request via: support@novaforex.net


9. Policy Updates

We'll notify users of changes via email or dashboard alerts. Continued use constitutes acceptance.


10. Contact Us

For GDPR requests or questions:

Email: privacy@novaforex.com

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow